Views

OptionsFeature Description
Print ViewDisplays all data for the Service Request, including notes, Record Time entries and information about the adversary and referrer.
Display Service Request SummaryDisplays limited information about the Service Request
Display Service DetailDisplays detailed information about the Service Request1
Display Service Request NotesDisplays all, or the last 5, 10, or 15 notes related to the Service Request depending on how you set up your Service Request view
Display Service Request ContactsDisplays all of the Client Contacts related to the Service Request.
Display Service Request EmployeesDisplays all Employees assigned to the Service Request (whether primary or associated)
Display Service Request TimeDisplays all, or the last 5, 10, or 15 Record Time entries recorded for the Service Request depending on how you set up your Service Request view.
Display Service Request SecurityDisplays the DAD security groups with permission to view the Service Request
Display Service Request PublicationsDisplays the Publications that have been recorded in the Service Request
Display Project AssociationsDisplays all DAD Projects associated with the Service Request
Display Service Request AssociationsDisplays all DAD Service Requests associated with the Service Request
Display Primary Service RequestsDisplays open, closed, or all Primary Service Requests assigned to the user depending option you choose from the drop down menu
Display Associated Service RequestsDisplays open, closed, or all Associated Service Requests assigned to the user depending on option you choose from the drop down menu
Display Team Service RequestsDisplays open, closed, or all Team Service Requests assigned to the user.

Note

When displaying Primary or Associated Service Requests, the last choice you make in the available drop down menu (all, open, or closed) is what will appear each time you are on your Desktop until you choose another option.

Sample View:

Service request


1

see the below note

Note

Depending on which Service Request view you are in, you will see one or the other of the two options in the drop-down “Actions” menu.

Last change: 2023-03-28, commit: d483a26