Close a Service Request
There are three steps that must be complete before a Project is closed in DAD:
Step 1: Choose Prepare Project for Closings from Actions menu.
Step 2: Enter a proposed close date, then click “Save & Answer Closing Data
If the Service Request has been closed then re-opened, or if you have prepared the Service Request for closure and did not receive approval until a later date, you MUST edit the proposed closed date to the date you are actually closing it.
Step 3: Complete the required Fields (including required local data fields)